Cancellation and Refund Policy
At Tie The Knot Wedding And Events, we strive to provide exceptional service and experiences for all our clients. However, we understand that circumstances may arise leading to the cancellation of your event booking. Please review our cancellation and refund policy outlined below:
Cancellation Policy:
- Cancellation requests must be submitted in writing via email to [email address] or through our official website contact form.
- Cancellation requests received [number of days] or more prior to the scheduled event date will be eligible for a full refund, minus any non-refundable deposits or administrative fees.
- Cancellations made between [number of days] and [number of days] before the event date will incur a [percentage]% cancellation fee based on the total event package price, in addition to any non-refundable deposits or administrative fees.
- No refunds will be issued for cancellations made [number of days] or less before the scheduled event date.
Refund Policy:
- Refunds will be processed within [number of days] business days of receiving a valid cancellation request.
- Refunds will be issued using the original method of payment. Please note that it may take additional time for the refunded amount to reflect in your account depending on your financial institution.
- Any non-refundable deposits or administrative fees will be clearly communicated at the time of booking and deducted from the total refund amount.
- Refunds are subject to approval and may be denied if the cancellation request does not comply with our cancellation policy terms.